Data Privacy & Security Commitment

MyFurPet Privacy Policy

📅 Last Updated: August 2026 • Compliant with Republic Act No. 10173 (Data Privacy Act of 2012) & Global Standards

MyFurPet ("we," "our," or "us") is dedicated to protecting the privacy, confidentiality, and data autonomy of pet owners, pet patients, and partner veterinary clinics. This Privacy Policy describes how your information is safeguarded across our mobile applications and web services.

1. Compliance with the Data Privacy Act (RA 10173)

In strict compliance with Republic Act No. 10173 (the Data Privacy Act of 2012 of the Philippines) and international privacy frameworks, all personal data and pet medical information collected are processed according to the principles of transparency, legitimate purpose, and proportionality.

2. Information We Collect

We collect only the essential information needed to provide health passport storage, AI document scanning, and lost pet recovery:

  • 🐾
    User Profile: Name, verified email address, optional contact number, and authentication credentials.
  • 🐾
    Pet Medical & Health Records: Pet name, species, breed, birthdate, weight trends, vaccine logs, medication schedules, and allergies.
  • 🐾
    GPS Geolocation: Used solely during live walk tracking, finding nearby veterinary clinics, or broadcasting emergency lost pet alerts.
  • 🐾
    Scanned Medical Images: Photos of paper vaccine cards and veterinary invoices uploaded for AI OCR parsing.

3. How We Use & Encrypt Your Data

All stored records are encrypted both in transit (TLS 1.3) and at rest with cloud-grade AES-256 encryption. We utilize your data strictly to:

  • Safeguard and synchronize your pet's lifetime medical timeline across devices.
  • Send timely reminders for upcoming rabies and core vaccine boosters.
  • Enable 1-tap booking passes with verified partner clinics.
  • Power the PawAlert 5km community radar when a pet goes missing.

4. Zero Data Selling Guarantee

🚫 Zero Data Selling: We never sell, monetize, or rent your personal information or pet health records to third-party data brokers or marketing agencies.

5. Data Retention & Permanent Account Erasure

You maintain complete ownership of your data at all times. You can request instant, permanent deletion of your account, pet profiles, and medical records through the app settings or via our self-service Account Deletion Portal.

6. Contact Our Data Protection Officer

For inquiries regarding your personal data rights, privacy inquiries, or data access requests, please contact our Data Protection Officer:

MyFurPet Data Privacy Officer